Company Information
Company Name:
WannaDate LLC
Location:
8735 Dunwoody Place, Suite N
Atlanta, Georgia, 30350, USA
Email Address:
Phone Number:
Payment Support:
For payment-related questions or issues, please contact [email protected] or call 888.596.9279
We're here to help! Whether you have a question, need technical support, or want to provide feedback, our team is ready to assist you.
Before You Contact
Many questions can be answered quickly by checking our resources:
How to Contact Us
📧 Email Support
For account issues, technical problems, billing questions, or general inquiries:
Response Time: We typically respond within 1-3 business days.
🚨 Report Safety Concerns
If you need to report a safety concern, violation, or suspicious behavior:
Emergency: Call 911 immediately. Use our report form after you are safe.
What to Include in Your Email
To help us assist you quickly, please include the following information:
- • Your account email: The email address associated with your account
- • Your username: Your @username on the platform
- • Clear description: Detailed explanation of your question or issue
- • Screenshots (if applicable): Images showing the problem or error message
- • Steps to reproduce: If reporting a bug, include steps to recreate the issue
What We Can Help With
Account & Technical:
- • Account login issues
- • Email verification problems
- • Profile editing issues
- • Technical bugs or errors
- • Token balance questions
- • Premium subscription issues
Platform & Features:
- • How to use platform features
- • Payment processing questions
- • Privacy and security concerns
- • Account suspension appeals
- • Feature requests
- • General feedback
What We Can't Help With
The following issues must be handled directly between users:
- • Disputes between users: Any personal arrangements are made independently and directly between users off-platform. We do not process, broker, or handle any transactions between users. Disputes about off-platform arrangements must be resolved between the users involved.
- • Date Cancellations: If a date is cancelled, any off-platform arrangements are between users. We cannot mediate off-platform disputes.
- • Personal Disagreements: Disagreements about date details, expectations, or personal matters should be handled directly between users.
- • User-to-User Communication: We cannot force users to respond to messages or accept date requests.
Remember: WannaDate? is a connection platform. We facilitate introductions but do not handle, process, or broker any transactions between users, and we do not mediate personal disputes between users.
Privacy & Information
When you contact us, we may need to access your account information to assist you. We will only use this information to:
- • Resolve your support request
- • Investigate reported issues or violations
- • Improve our platform and services
Your information is kept confidential and used only for support purposes. See our Privacy Policy for more details.